39 CFR § 3055.90 Service Performance and Customer Satisfaction Reporting

§ 3055.90 Reporting of customer satisfaction.

Current through Sep 25, 2026 · Read all of Part 3055

For each market dominant product specified in the Mail Classification Schedule in part 3040, appendix A to subpart A of part 3040 of this chapter, the Postal Service shall file a report as part of the section 3652 report, unless a more frequent filing is specifically indicated, addressing customer satisfaction achievements for the preceding fiscal year. The report shall include, at a minimum, the specific reporting requirements presented in §§ 3055.91 through 3055.92.

[85 FR 9659, Feb. 19, 2020]

← § 3055.70 Nonpostal products. [Reserved]§ 3055.91 Consumer access to postal services. →