39 CFR § 3055.60 Service Performance and Customer Satisfaction Reporting

§ 3055.60 Package Services.

Current through Sep 25, 2026 · Read all of Part 3055

(a) For each product within the Package Services class, report the-on-time service performance (as a percentage rounded to one decimal place), disaggregated by the Destination Entry and End-to-End entry mail, provided at the District, Postal Administrative Area, and National levels.

(b) For each product within the Package Services class, report the service variance (as a percentage rounded to one decimal place) for mail delivered within +1 day, +2 days, and +3 days of its applicable service standard, disaggregated by the Destination Entry and End-to-End entry mail, provided at the District, Postal Administrative Area, and National levels.

[88 FR 10042, Feb. 16, 2023]

← § 3055.55 Periodicals.§ 3055.65 Special Services. →